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Meet the Aura Front Office Superstars that lighten the day, keep the ship running and do an all round aura-some job of hosting our manuhiri in Rotorua!

Ellen | Top Lady Boss | General Manager of Keeping The Ship Running 

If you’ve visited Aura over the past years, you would likely have bumped into Ellen. After moving to Rotorua six years ago and starting work at Aura a day later she’s been a constant fixture around the office, on the phone and pretty much all over the property. 

You’ll often find her exploring new places (eateries) around town, swimming at the lakes or enjoying our beautiful Whakarewarewa Forest on bike. She thinks Rotorua is such an awesome place she even purchased a property here, the highlight of which has been painting her front door pink! 

Five Quick Fire Q’s:
Most frequented takeaway joint? Lately, Amazing Thai
Top place to take a visitor for a walk in Rotorua? Memorial Grove – Redwoods.
Must-see in Rotorua? Waimangu Volcanic Valley – incredible!
Best thing about working at Aura? The opportunity to get to work with an aura-some group of humans!
Where do you get your caffeine fix on a Saturday Morning? Either Boasters Coffeehouse or Parc by the Lakefront.

Bianca | Operations Manager 

Bianca is originally from Murupara and has recently returned to Rotorua after almost 10 years away. She has loved reconnecting with the people, places, and activities here in Rotorua. Bianca enjoys spending time with her whānau. She is a true do-er of all things. You’ll often find her jumping in around the property to help the team wherever needed. She has  an infectious energy, and absolutely loves connecting with all of our manuhiri!

Five Quick Fire Q’s:
Most frequented takeaway joint? Burger King
Top place to take a visitor for a walk in Rotorua? Lake Tikitapu (The Blue Lake)
Must-see in Rotorua? Hells Gate
Best thing about working at Aura? The staff and the sustainability initiatives
Where do you go to get your hot drink fix on a Saturday morning? A good old Hot Chocolate from the McCafe

Daisy | Guest Experience Leader

Daisy brings her calm, nurturing energy to the Aura & Ripple team every day. A proud Rotorua local, she knows all the best lakes, walks, and hidden gems — and she’s always happy to share her tips with our manuhiri (visitors). When she’s not at work, you’ll find her out exploring or perfecting her latest cocktail creation . After more than a year with Aura, Daisy’s easy-going nature and local knowledge make her a guest favourite.

Five Quick Fire Q’s:

Most frequented takeaway joint? Vnam Kitchen.
Top place to take a visitor for a walk in Rotorua? Redwoods Dog Park or Centenial Park. 
Must-see in Rotorua? The Geothermal Activity – either Sulphur Point or Kuirau park for free places. 
Best thing about working at Aura? The staff & management! (We promise Ellen didn’t write this…)
Where would you go to get a quick drink on a Saturday afternoon? Fainting goat – lots of great options.  

Aja | Aura-some Receptionista 

Originally from Wellington, Aja brings her kind and bubbly personality to our Front Office team, working across both Aura and Ripple. She loves being part of a workplace that supports local businesses and has been a valued member of our crew for over six months. When she’s not welcoming guests, you’ll most likely find her courtside — either playing netball or cheering on her sister!

Five Quick Fire Q’s:

Most frequented takeaway joint? King Dragon Chinese – Owhata
Top place to take a visitor for a walk in Rotorua? Blue Lake Loop
Must-see in Rotorua? A geothermal geyser
Best thing about working at Aura? The People – staff & guests! 
Where do you get your caffeine fix on a Saturday Morning? Hot Chocolate for me – can’t beat a McDonalds Drive through on the way to a sports game! 

 
 

The whole team is full of ideas for your time in Rotorua and they love to chat! Flick us an email or give us a call if you have any questions. Here’s a few of our thoughts to get you started…

New Adventures in Rotorua | Mountain Biking Around Rotorua |Top Family Activities | Free Central Walks from Aura | Chloe’s Favourites in Rotorua