Send Your Service is an opportunity for our guest to forfeit their daily housekeeping service for a $5 donation to a local charity we’re supporting. It’s one way our guests can help us do some good in our community. So far we have donated over $26,000.
In 2023 we again achieved a Qualmark Silver Sustainable Tourism Business Award. We are really proud of this achievement and it also gives us great feedback on what our sustainable goals can be for the future.
No more single use milk cartons! We supply fresh, A2 milk from our friends at Volcanic Creamery. It gets delivered in renewable glass jars. Less waste to the landfill and a better tasting drop in your morning coffee.
We choose amenities that support local businesses, support fair working conditions worldwide and choose the most sustainable packaging. Our plunger coffee is from Mourea Coffee, a local Rotorua business, and our other amenities are proudly Fairtrade Certified.
We are part of the Rotorua Sustainable Charter, a member organisation that is dedicated to promoting sustainable practices within the Rotorua District.